NSFT Digital Service Health - ePMA unavailable - HTTP Error 503 – Incident details

All systems operational

ePMA unavailable - HTTP Error 503

Resolved
Major outage
Started 3 months agoLasted 40 minutes

Affected

ePMA

Major outage from 8:15 AM to 8:55 AM

Updates
  • Resolved
    UTC
    Resolved

    A fault was identified within ePMA on one of the servers. This was quickly resolved, making the ePMA system available again.

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix for this issue and are contacting affected users to confirm that this fix was successful.

  • Investigating
    UTC
    Investigating

    When launching ePMA, users are being met with a "HTTP Error 503. The service is unavailable". We are actively investigating the cause of this incident.